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  • FAQ

    Frequently Asked Questions

    Our quick guide to assist you.

    If you don't find what you're looking for please email us at hello@hearttherapeutics.com.au and we'll be sure to help resolve any questions or concerns you may have .

    Can I drink herbal teas if I'm on medication?

    Unfortunately, there is no simple answer to this question as there are an enormous amount of prescription drugs and it is always best to chat to your prescribing doctor if you have any concerns. However, Misha our founder and formulator and qualified Naturopath, has taken great care to use gentle herbs in her herbal teas so as to not interfere with the most common prescription medications. Consuming moderate amounts of herbal tea everyday should not impact negatively on prescription medication unless advised by a prescribing doctor and it most cases will help to alleviate some symptoms and provide a relaxing daily ritual to embrace in your health regime.

    Can I give the herbal blends to my children?

    Yes. Herbal tea infusions are a great way to get kids to enjoy herbal medicine. Our founder and qualified Naturopath Misha has purposefully used gentle herbs in her herbal teas that are gentle, safe and effective for everyone (kids through to the elderly). An added tip is to use a good quality unprocessed, unpasteurised local honey and add a small teaspoon to a cooled tea. Kids love it!

    I don't know which blend is right for me? Can you help me? 

    Yes, absolutely! We are always here to help. If you can't find what you're after via our drop down menu, please reach out via our chat box or alternatively feel free to send us an email to hello@hearttherapeutics.com.au.

    Do the blends contain nuts, gluten or dairy? Are our herbal tea blends vegan?

    None of our blends contain any nuts, gluten or dairy and are 100% vegan, ethical, sustainable and cruelty free.

    How should I store the herbal teas? What is the shelf life?

    It is always advisable to store herbal teas out of direct sunlight, away from heat and in a cool dry place. Always reseal the container to avoid contamination.

    Our Herbal teas have a long shelf life (up to 2 years plus) as they are a dried product. We include best before dates on our products, which is just a guide and our organic teas are able to be brewed and drunk well passed their best before date if stored well and kept away from heat and moisture. However, for the best flavour and therapeutic properties consuming your teas before the best before date is advisable.

    Do your herbal teas contain added flavouring, colouring or any synthetic fragrances or chemicals?

    Absolutely not! Due to the quality of our raw herbs and the balance of flavour in each formulation there is no additives of any description included in our herbal teas.  Our organic herbal teas are blended for the best therapeutic outcome and therefore stay far away from additives that could compromise health and wellbeing of our customers.

    Where do all the ingredients come from? Are they sourced locally and sustainably?

    All our ingredients have the highest organic certification (ACO certified) which adheres to strict audits and controls of any certifying body. In saying this we source ACO certified herbs from around the world. Most herbs are still grown in their country of origin and therefore the best quality herbs are imported from these regions.

    The exception is our Noosa Native botanicals that are sourced 10 minutes up the road from our head quarters in the Noosa Hinterland. Our Noosa Natives are grown and harvested from the oldest First Nations owned Food Orchard in Australia and the quality is the best in the world.